Terms of Service
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Our sole commitment is transparency and respect for our customers. That's why we have a work method that sets us apart from what is commonly found elsewhere. Our main objective is to deliver a quality experience to our customers.
Transparency and good humor are the defining characteristics of the entire LINNS team. We work with seriousness and clarity, striving to build the best relationships with our customers.
We are committed to offering you the best online shopping experience, which is why there is a dedicated team on our end from order confirmation to package preparation and shipping.
LINNS works closely with the world's best manufacturers and suppliers, allowing us to offer exclusive products. After placing your order, your package will be sent directly from our international logistics to the address provided during registration, except for customers who have chosen personalized shipping to Brazil.
To maintain transparency in our services, it is crucial to explicitly state the following conditions:
- Discount coupons are not cumulative.
- The invoice is issued based on the value related to the service provided (logistics/importation). Since our products are imported, this is the legal method of taxation.
- In case of loss or any delivery issues related to our carrier, a new shipment will be requested, and the delivery timeline will restart.
- For exchanges, we do not cover the shipping costs for both outbound and return shipments (please check the product measurements on its page; we are available to clarify any questions about our products).
We appreciate your trust in our work. If you have any questions, please feel free to contact us through our customer service channels.
Welcome to LINNS!
WHO ARE WE?
Since our founding in 2020, at LINNS, we have been dedicated to highlighting the beauty and inner radiance of every woman. We believe that everyone has the potential to shine every day, and we are here to provide that little extra push to make it happen.
At LINNS, your women's fashion experience is entirely online, but our support is as tangible as a warm hug. We understand that worldfaces many challenges, but we are here to offer solutions that will help you conquer everything out there.
Come be a part of our community! Together, we can reach new horizons and celebrate the unique beauty of every woman. Welcome to LINNS, where your radiance is our greatest pride.
Thank you for trusting us
Sophie Dupont - France
" I love my dress, I've been buying from LINNS for 2 years, it's my favorite store "
Giulia Rossi - Germany
" I was on my Instagram when I came across an ad and fell in love with this store. I've already bought my fifth dress—I love them all "
Angelica Bestrine - Italy
" A friend recommended the store to me, and I bought it to celebrate my birthday in Milan "
Hannah Williams - United Kingdom
" I want to thank you because I had an event in 5 days, and my dress arrived in 4 days. I managed to wear it, and everyone complimented me. Thank you "